On 1 August 2025, the Supreme Court ruled in favour of lenders in a high-profile case concerning car finance commissions. While the verdict may offer reassurance to lenders, it has also reinforced the growing expectation for brokers to ensure transparent, consistent commission disclosure going forward.
At Doc2, we’ve already seen a notable increase in the number of commission disclosure templates being created and eSigned on our platform. With compliance under the spotlight, now is the time to review your documentation and processes.
What is commission disclosure?
Commission disclosure is the process of clearly informing clients about any commission received as part of a financial arrangement. For brokers, this has long been best practice. Now, it’s fast becoming essential.
In today’s regulatory environment, disclosure may include:
- Stating the exact amount of commission being received
- Obtaining informed client consent before completing the agreement
Why it matters more than ever
Transparent commission disclosure is not just about ticking a box. It plays a critical role in building client trust and ensuring regulatory compliance. With increasing scrutiny and the risk of legal challenges, even well-meaning brokers could face consequences without clear, documented processes.
What’s changing?
Since the Court of Appeal’s 2024 judgment, followed now by the Supreme Court’s 2025 decision, many brokers have been revisiting key documents, such as:
- Terms of Business Agreements
- Initial and Status Disclosure Documents
- Product Suitability Statements
The focus is clear: documentation must be accurate, consistent and accessible to meet evolving expectations.
Quick tips for brokers:
- Use plain, client-friendly language
- Keep a clear audit trail of documents and changes
- Make disclosure part of the
How Doc2 helps brokers stay compliant
With Doc2, you can go one step further. Automatically generate, edit and electronically sign all your disclosure documents in just a few clicks.
That means no printing, no chasing, and no compliance headaches. Just faster deals, clearer documentation, and total peace of mind.
The document solution for NACFB members
As a trusted NACFB partner, Doc2 gives members access to a purpose-built platform for faster, smarter, and fully compliant document workflows.
Whether you’re sending terms of business, disclosure documents, or bespoke agreements, Doc2 helps you:
- Get started in minutes with ready-to-use NACFB templates
- Customise documents to fit your brand and tone of voice
- Pull in company and client data automatically
- Send, sign and store documents securely – no printing or chasing
Save time. Stay compliant. And unlock a 20% lifetime discount as part of your NACFB membership.
Access Doc2 with NACFB benefits.
Not yet an NACFB member?
You can still streamline your commission disclosure process with Doc2.
Use your own templates or upload existing documents, then generate, customise and eSign them all in one place.