Effortless will creation thanks to Doc2 document automation - Torch Legal

Name

Torch Legal Limited

Location

Leicester, UK

Industry

Legal Services

Website

torchlegal.co.uk

Torch Legal’s mission: “For years we have become frustrated with the lack of digital first legal services and when we looked at what was available – the online services replaced solicitors for cheaper members of staff and we didn’t think that was right.”

Creating wills at Torch Legal used to involve a Word template, a clause bank, a lot of copying, pasting and reformatting.

Taking upwards of 20 minutes for a first draft will, Torch Legal were searching for a way to create their documents quickly and accurately.

After implementing Doc2, first draft wills are now created in under 1 minute. They then go to solicitors for review.

Torch Legal was up and running within a day. As a result, Doc2 had paid for itself within a week.

Minutes before Doc2

It took 20 minutes to fill data and create the first draft will

Minute with Doc2

Wills are now created with just 8 clicks

90%

Automated

Solicitors can now spend their time on more valuable tasks

Torch Legal’s Challenges

Torch Legal had a Word template will with a clause bank. The template only had three clauses that did not change. Therefore, to create a will was taking a significant amount of time.

Simple data such as names, addresses, and wishes required a lot of heavy lifting to add into their template. Clauses had to be added and removed. And there was a lot of copying, pasting, reformatting and retyping information in multiple places.

Additionally, creating mirror wills would be a painful task as all of the data had to be replicated and flipped for the partner’s will.

Although very simple in nature, each will was taking Torch Legal upwards of 20 minutes to create before being sent for the solicitor to review.

How Doc2 Helped

Following implementation of Doc2, first draft wills are now created in under 1 minute.

All multiple entry of names, addresses and wishes has been completely removed and mirror wills are created with a single click.

Formatting has been set and agreed at a template level. Meaning, Torch Legal can now produce wills to a significantly higher level of consistency than was previously possible.

Solicitors and customers can trust and rely on Doc2. Accurate first draft wills are created in a matter of seconds, allowing Torch Legal to be a viable, competitive business.