Success Story

Linnk Group accelerates recruitment placements with seamless CRM integration

Before implementing Doc2, the team was grappling with a static PDF process from a previous supplier that required consultants to manually type contract details. This administrative burden slowed down the issuance of vital offer letters and employment contracts, taking time away from revenue-generating activities.

There was a distinct lack of central oversight, forcing the Contracts Manager to manage the status of candidate signatures through offline spreadsheets. This lack of a central store meant they were constantly reacting to queries manually, resulting in a workflow that was inefficient and fundamentally non-compliant.

They often found themselves chasing consultants to locate missing contracts, having no clear view of where a placement document sat in the signing process. The manual data entry involved in high-volume recruitment created significant room for errors, such as inputting the wrong country details into a contract.

These mistakes were often only spotted by the Operations Director after the document was sent, requiring unprofessional recalls that risked damaging client trust. Despite these inefficiencies, their previous supplier attempted to raise prices without offering the deep integration capabilities required for their workflow.