Success Story
Westwood Capital Finance achieves consistent documentation and faster funding with Doc2

Name
Westwood Capital Finance Limited
Location
Yorkshire
Industry
Commercial Lender
Website

Westwood Capital Finance provides short term, secured bridging finance and business loans tailored to fit client’s needs, in a fast and flexible manner. You deal with the decision makers giving you peace of mind the deal will get done on time.

Previously, Westwood Capital Finance faced challenges with manual document processes that led to inconsistent information and slow client responses.

These issues not only delayed funding but also complicated the decision-making process due to unclear documentation.

With the implementation of Doc2, Westwood has significantly improved consistency in documentation and accelerated the funding process.

The platform’s streamlined digital document handling ensures clarity and efficiency, greatly enhancing client satisfaction.

Marcus Foster

Doc2 is quick, easy to use, way above its competition.

Marcus Foster, Relationship Manager, Westwood Capital Finance
Increased Clarity

Digital formatting prevents information distortion common in manual entries.

Real-Time Updates

Immediate insight into document statuses speeds up processing.

Client Satisfaction

Enhanced experience for clients preferring digital interaction.

Westwood Capital Finance’s challenges

Before adopting Doc2, Westwood relied on traditional Word documents for asset and liability statements and applications, which clients had to print, fill out, and sign. This method was not only cumbersome but also prone to errors and inconsistencies in the information returned.

The manual process often resulted in documents that were difficult to interpret, slowing down the decision-making process crucial for funding approvals. The lack of clarity could lead to potential delays or even inaccuracies in assessing client qualifications.

Additionally, the reliance on brokers to physically handle documents meant that Westwood had limited visibility into whether documents had been completed or when they might expect them back. This uncertainty further complicated their operations.

Moreover, some of their brokers preferred traditional methods, insisting on using paper-based processes that hindered speed and efficiency. This preference for older methods created a bottleneck in the workflow, especially when dealing with less technologically inclined clients.

How Doc2 solved these challenges

Now, with Doc2’s digital document management system, Westwood enjoys a streamlined process where documents are easily filled out and signed electronically. This shift has not only reduced the time spent on each document but also improved the consistency of information received.

The clarity of information has greatly improved; documents formatted through Doc2 are consistent and easy to review, speeding up the decision-making process. This clarity ensures that funding decisions are based on accurate and well-understood client data.

Doc2’s platform provides real-time updates on document status, giving Westwood immediate insights into whether documents have been viewed or completed by clients. This visibility helps streamline follow-ups and reduces the waiting period associated with broker-handled paperwork.

The transition to digital has also been well-received by clients who appreciate the ease of completing forms on their devices. Even for those who are less technologically savvy, this modern approach aligns better with their expectations and enhances their overall experience with Westwood.

What makes Doc2 special?

Custom branding

Custom branding ensures that your clients have a consistent branded experience at every touch point. From the emails to the eSigning page.

Just eSign

For non-templated documents, simply drag and drop your PDF or Word documents into the Just eSign feature and keep all of your eSigned documents in one place.

Audit logs

Keep on top of your document compliance with detailed audit logs. See what all of your employees have done and ensure documents are in the right state.

Product tour

Experience “the ultimate tool for automating your contracts and agreements”

Begin interactive product tour ➜ Begin interactive product tour ➜
By using this website, you agree to our cookie policy