When you onboard a new client, the paperwork is only half the job. You also need to prove the person is who they say they are, and run the Anti-Money Laundering (AML) checks your regulator expects. That usually means Identity Verification (IDV) too, and for a lot of teams IDV and AML checks sit in separate tools from the contract itself: one platform for documents, another for identity, and a third for AML reporting.
Every handover between those tools is a delay, and every delay is a chance for a client to lose momentum or drift away entirely. Details get re-keyed by hand, clients get chased across separate emails and logins, and the records that prove you did everything correctly end up scattered across three systems. That is slow for you, confusing for the client, and a genuine compliance risk if you are ever asked to reconstruct exactly what happened and when.
Doc2 closes that gap by building identity and AML checks directly into the same workflow you already use to send and eSign contracts. In this use case, we walk through how it actually fits into a real onboarding process from start to finish.
How IDV and AML checks fit the onboarding workflow
The value of integrated IDV and AML checks becomes obvious when you follow a single client through the process. Instead of three separate journeys, there is one continuous path: send the documents, verify the person, and file the evidence.
1. Send contracts and ID checks together
You do not need to run identity checks as a separate exercise before the real work begins. From Doc2, you send the client everything they need in one go: the Terms of Business, the agreement or offer, and the request to verify their identity, all in the same process. The client receives a single link rather than a scavenger hunt across your inbox and a third-party portal.
This matters because the friction of onboarding is rarely any one step. It is the stitching between steps. By bundling the contract and the ID check into one request, you remove the handovers where deals stall and clients go quiet.
2. Clients complete identity verification on mobile in minutes
From that link, the client completes their identity check on their phone. They take a photo of their ID document and a quick selfie, and Doc2 runs the checks in the background while they move straight on to eSigning. There is no separate app to download, no new account to create, and no waiting for someone on your side to manually review a passport scan.
Because the whole thing happens on mobile in a few minutes, most clients finish it in a single sitting. That is the difference between onboarding completed the same day and a request that sits half-done for a week while you send reminders.
3. The AML report and a compliant record
As the identity check runs, Doc2 produces a full AML report on the individual. The report is compiled into a PDF, emailed to you, and stored on the platform alongside the signed documents, so your contract and your compliance evidence live in the same place rather than in two systems that never quite line up.
The report gives you a clear view of the risks that matter, checking the individual against:
- Sanctions lists
- Warnings, and fitness and probity lists
- Politically exposed persons (PEP) lists
- Adverse media
- The full UK electoral roll and Experian financial data, to confirm an address match for Know Your Customer (KYC) purposes
Everything is timestamped and sits in your audit logs, so if you are ever asked to prove what you checked, you can find it in seconds instead of piecing together an email thread. That matters for anyone with obligations under the UK money laundering regulations, where being able to evidence your checks is as important as running them.
Why teams across sectors rely on integrated IDV and AML checks
Although Doc2 is built with finance firms in mind, the onboarding problem that integrated IDV and AML checks solve is not unique. Any business that takes on new clients and has to confirm who they are runs into the same fragmented process, and the same integrated workflow fixes it.
A commercial finance broker uses it to verify a borrower before terms are signed. A recruitment agency uses it to check a candidate’s identity as part of the offer and right to work process. An accountancy practice uses it to satisfy KYC obligations at the point a new client engages them. In each case the shape of the work is identical: send the documents, verify the person, keep a compliant record, and do it all without leaving one platform.
The result is onboarding that is faster because there is nothing to chase between tools, more accurate because details are not re-typed from one system into another, and fully compliant because every check and signature is captured in one audit-ready place. Your team spends less time managing the process and more time getting clients live.
See it in your own onboarding
If your current onboarding depends on separate tools for contracts, ID checks and AML reports, there is a simpler way to run it. Doc2 brings IDV and AML checks together with eSigning in a single, compliant workflow, so you can onboard clients faster with less chasing and fewer errors.
Read more about how Doc2 can support your business below.
